Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product you’re ordering. You may also choose to provide me with additional personal information (for custom orders of boxing equipment, for example), if you contact me directly.
2. Why I Need Your Information & How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, settling disputes, or providing customer support.
When you have provided your affirmative consent, which you may revoke at any time.
To comply with a legal obligation or court order.
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests (for example, to improve my services).
3. Information Sharing & Disclosure
I share your personal information only for very limited reasons and in limited circumstances, such as:
Etsy: I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: I engage trusted third parties (e.g., postal/delivery companies) to perform functions and provide services. I will share your personal information with these third parties only to the extent necessary.
Compliance with Laws: I may collect, use, retain, and share your information if I believe it is necessary to respond to legal or government requests, enforce my agreements, or protect my customers’ rights.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my privacy policy. I may also be required to retain this information to comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
5. Your Rights
If you live in the EU, you have certain rights regarding your personal information:
Access: You may have the right to access and receive a copy of the personal information I hold about you.
Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information, except where I’m required to store data for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about my use of your information, you have the right to do so with your local data protection authority.